info@theorchidlaundry.com    +91 7030904141

Our Terms & Conditions

Sr No. Particulars
1 No Color Gaurantee.
2 No responsibility of color fading.
3 Many stains though not visible at the time of receiving the garments becomes visible only after they are cleaned and pressed and we will do our best to remove them as far as possible.
4 Two separate washes will not be considered as one load.
5 We are not responsible for any personal belongings left behind.
6 Court your clothes before giving for laundry and before receiving your laundry.
7 Shortage of water and Electricity cuts can delay delivery time.
8 As is not possible to examine each article at the time of receiving, all article are thouroughly examined in workshop and any report from the workshop about the condition of the articles received shall be final.
9 We follow " NO CLAIM POLICY ". All articles accepted at customer's risk. The Orchid Laundry shall not be held responsible for damage arising due to garments that can not with stand normal cleaning process.
10 Normal delivery within 72 Hours. Express delivery within 48 Hours will be charged 50% extra.
11 Any damage must be brought to notice within 24 Hours after garments drop off. In case, 5 times the process cost of the garment will be compensated.
12 Any damage must be brought to notice within 24 Hours after garments drop off. In case, 5 times the process cost of the garment will be compensated.
13 If the cost of the garment is greater than Rs. 2000/- please inform us by way of remark in the collection memo.
14 Unclaimed garments would be safely kept with us for a maximum period of 1 month after which The Orchid Laundry shall not be responsible.
15 In case of any clarification, suggestion or comments, Please call our Customer Service Center on Mob.: 7030904141
16 These terms and conditions are binding. No agent or employee of The Orchid Laundry has any authority to alter or vary them in anyway.
17 Terms and conditions, subject to change without prior notice.